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Terms of Service

Questions? Email support@talepatch.com.

Contents
  1. 1. Who we are
  2. 2. Who can use TalePatch
  3. 3. What TalePatch does
  4. 4. AI-generated stories
  5. 5. Your account
  6. 6. Plans, allowances and purchases
  7. 7. Your stories
  8. 8. Acceptable use
  9. 9. The app and our content
  10. 10. Changes and availability
  11. 11. Disclaimers
  12. 12. Liability
  13. 13. Ending these Terms
  14. 14. Governing law and disputes
  15. 15. App stores
  16. 16. Contact

Last updated: 8 October 2026

These Terms are an agreement between you and the operator of TalePatch. Please read them with the [Privacy Policy](PRIVACY_POLICY.md), which explains what we collect from you and your child and why.

1. Who we are

TalePatch is operated by Apex Forge Tech Inc. of Langley, British Columbia, Canada ("TalePatch", "we", "us"). You can reach us at support@talepatch.com or +1 778-917-3968. These Terms cover the app and talepatch.com.

2. Who can use TalePatch

  • Accounts are for parents and legal guardians. You must be at least 18 and have reached the age of majority where you live to create an account, buy anything, or agree to these Terms. You must be the parent or legal guardian of the children who will use your account.
  • Children use TalePatch through a parent's account, with the parent's supervision. In the mobile app, parent settings, purchases and page reports use a parental gate. Keep your account session and parent password private.
  • An account, an email check or a parental gate does not itself verify parental consent. Acceptance of these Terms does not replace any separate notice or verifiable parental consent required by law before collecting children's information.
  • You're responsible for the account and for how the children you let use it use it.

3. What TalePatch does

TalePatch makes personalised picture books. A child, with a parent or legal guardian, answers a few questions (a hero, a place, an idea). Our service uses AI to write, illustrate and narrate the book, and the app saves it on your device and in your account, so it opens on every device you sign in on. Creation, opening a book for the first time on another device and any unfinished media downloads need an internet connection. A book deleted in the app is deleted from the account too. The website currently provides account and allowance access; books are created in the mobile app. The Privacy Policy lists the providers and information involved.

4. AI-generated stories

  • Stories, pictures and narration are generated automatically for each book. We check story text for safety before and after writing it, and we review pictures, but no system is perfect. A page can occasionally contain something unexpected, inaccurate or unsuitable.
  • Please read along with young children. If a page looks wrong or upsetting, report it from the reader (behind the parental gate), or contact support. Reports are sent to our review queue; submitting one does not automatically change or remove a page.
  • Please use pretend names and avoid addresses, phone numbers, email addresses or other people's full names in story ideas. Filters remove some detected contact details before AI story processing, but do not catch everything or prevent the original submission from reaching our server.

5. Your account

  • Keep your sign-in details safe. You're responsible for activity on your account, and please tell us promptly if you think someone else has used it.
  • You can delete your account at any time in the app (Account, then Delete account) or on our website at talepatch.com. The Privacy Policy explains what deletion removes.
  • We may suspend or close an account that is used to break these Terms, abuse the service, get around its limits or payments, or put children at risk.

6. Plans, allowances and purchases

  • TalePatch has a free plan and a Premium subscription, billed monthly or yearly, and optional page packs. What each plan includes (such as how many story pages you can create each month) and its price are shown in the app before you buy. Plan contents and prices can change; a change to a subscription you already hold follows the app store's rules and notice periods.
  • Subscriptions are bought through the app store available on your platform and renew automatically until cancelled. Cancel in the store's subscription settings before its renewal deadline. The store's purchase screen and rules control billing. Deleting your TalePatch account doesn't cancel a store subscription.
  • If we offer a free trial, it becomes a paid subscription when it ends unless you cancel before then.
  • Page packs are one-time purchases of extra story pages for eligible accounts, used after the monthly allowance. They have no scheduled expiry while the account exists; deleting the account removes its remaining credits, subject to your statutory rights.
  • The service is designed to release reserved allowance when generation fails. A download failure can leave a completed book available for recovery and does not necessarily return its allowance. Contact support if a book or credit is missing.
  • Store billing and refund procedures apply alongside any rights you have by law. Contact us if something went wrong; do not repurchase an unconfirmed page pack while its verification is pending.

7. Your stories

  • The ideas you and your child type stay yours. You let us process them only to make your books and run the service.
  • You may read, print and share the books TalePatch makes for you with family and friends, for personal, non-commercial use.
  • We don't sell your stories or ideas or use them for advertising or to train our own AI models. Our providers process content as described in the Privacy Policy and under their applicable terms.

8. Acceptable use

Please don't:

  • try to make content that is sexual, hateful, violent, harassing, or about real people without their permission;
  • try to get around the safety checks, the parental gate, usage limits or payments;
  • copy, reverse engineer, scrape or overload the app or its servers, or use automated tools against them;
  • resell, sublicense or commercially exploit TalePatch or the books it makes;
  • use someone else's account or payment details.

9. The app and our content

The TalePatch app, its characters (including Hooty the owl), story templates, designs, audio and software belong to us or our licensors. We give you a personal, non-exclusive, non-transferable, revocable licence to use the app on devices you own or control, under these Terms and the app store's rules.

10. Changes and availability

We improve TalePatch over time and may add, change or remove features or change the providers we use. The service may occasionally be unavailable, for example during maintenance or a provider outage. If we make a material change to these Terms, we'll tell you in the app before it takes effect. If you keep using TalePatch after that, the updated Terms apply.

11. Disclaimers

TalePatch is provided "as is" and "as available". To the extent the law allows, we don't promise that the service will be uninterrupted or error-free, or that generated stories, pictures or narration will be accurate or suit every child. Nothing in these Terms limits rights you have under consumer protection laws that can't be excluded.

12. Liability

To the extent the law allows, we aren't liable for indirect or consequential losses, and our total liability to you for any claim about TalePatch is limited to the greater of the amount you paid us in the 12 months before the claim or US$100. This doesn't limit liability that can't be limited by law, such as for fraud, or for death or personal injury caused by negligence.

13. Ending these Terms

You can stop using TalePatch and delete your account at any time. We may suspend or end your access if you seriously or repeatedly break these Terms, or if we have to for legal reasons. If we stop offering TalePatch altogether, we'll give reasonable notice where we can. Sections 7, 9, 11, 12 and 14 survive the end of these Terms.

14. Governing law and disputes

These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable there. Contact support@talepatch.com if you have a problem and we will try to resolve it. Subject to mandatory consumer protections, disputes may be brought in the courts of British Columbia, Canada. Nothing in these Terms removes a right to bring a claim in your local courts or any non-waivable protection under the law where you live.

15. App stores

If you downloaded TalePatch from the Apple App Store, Apple's Standard Licensed Application End User License Agreement also applies. Apple and Google aren't responsible for the app or for supporting it, and they aren't parties to these Terms.

16. Contact